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Refund and Payment Policy

1.1 This payment and refund policy details our policy on Payments and refunds for letting of the property in Loule, Portugal known as ‘Casa Yankari’ This policy should be read in conjunction with our Privacy Policy and website Terms and Conditions of use.

1.2 20% of the total booking charge will be payable as a deposit on placing of the booking. This charge is non-refundable.

1.3 The balance of the total booking charge (80%) plus a security deposit will be required to be paid 12 weeks before the start of the booking. If this is not paid we reserve the right to re-let the property at our sole discretion and notify you accordingly.

1.4 Should you cancel your booking after 12 weeks your Security Deposit will be returned to you within 10 working days. The balance of the payment is not refundable.

1.5 At the end of the letting period we will process your Security Deposit and return it to you within 3 weeks. Should we need to make any deduction from this we will contact you accordingly. Should the cost of replacement and or repair of damage caused during your stay exceed the Security Deposit value then you will liable for the further reasonable costs to re-instate, repair or replace. By making this booking you agree to be bound by this clause.

1.6 Should we need to cancel your booking all monies will be immediately refunded to you without charge. We will not accept or be liable for any other consequential loss or payment over the value of the any monies paid to us

1.7 All cancellations should be done in writing by email to

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Casa Yankari, Loule, Algarve, Portugal. Tel +44 (0)23 8066 2335 Fax +44 (0)23 8087 3821
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